From the experience gained with HOW4 in analyzing the relational networks of medium-to-large companies, a fact emerges that is little known – especially among the top management of organizations:
👉 if we set the total number of work interactions between colleagues at 100, only 15% to 30% of them flow through hierarchical channels.
The vast majority of the connections that make companies actually work develop outside the org chart.
This leads us to a clear conclusion:
📌 org charts do not explain how an organization really works.
To understand it, we need tools that reveal how people collaborate, influence, and connect.
That’s where Organizational Network Analysis becomes decisive.
In today’s time of accelerated organizational change, reading companies through their networks – and not only through reporting lines – is no longer optional, but essential.